*Coursework for Graduate Certificate in Product Management at RMIT University | Digital Leadership Project | February 2026*

This fictitious challenge explored how frontline knowledge could connect nursing, care support and management around a shared resident experience.

### Challenge
...and 19 more blocks

Applying Lean principles to resident admissions in aged care coordination

Before my final semester, a friend and former secondary teacher shared an idea for the process of translating curriculum guidelines to engaging lessons easier with the power of artificial intelligence. 

We discovered two opportunities with practical challenges:
...and 22 more blocks

Curriculum-to-lesson planning for lower secondary teachers

Vocal is a storytelling platform that lets writers earn through views, tips and paid subscriptions (Vocal+). Paid subscribers gain higher earning rates and access to prized writing challenges, but subscriptions were underperforming. I contributed to research and design cycles on this project at T...
...and 12 more blocks

Creator tools to support writers on Vocal

As a UX designer at Covetrus, I worked on customer-led improvements to Ascend, its cloud-based veterinary clinical system.

Customers requested pop-up alerts for pets with behavioural risks because crucial information was missing. Stories shared by the product team highlighted the stakes: some clin...
...and 14 more blocks